The importance of customer relationships can never be overemphasized, especially for cleaning, being an on-site service. And that is why many cleaning businesses choose to rely on customer relationship management (CRM) software.
With the help of CRM, they can improve the performance and management of their cleaning business in a much easier and more accurate way. So, if you are looking for the best CRM for cleaning business, keep reading.
What is CRM?
Customer relationship management (CRM) software is a tool that helps businesses manage their relations with customers. It can be used to track leads, sales opportunities, and customer interactions.
CRM software can also be used to automate tasks, such as sending emails, creating quotes, and managing appointments. It helps you improve customer relations, increase sales, ease the customer buying journey, and grow your cleaning business.
Here are some of the best CRM for cleaning businesses. Read about them and prefer the one as per the needs of your company and its service.
7 Best CRM for Cleaning Business:
1. Hubspot
Hubspot is a popular platform providing a wide range of CRM solutions for different business needs. Hubspot’s Sales Hub is the ultimate CRM solution for cleaning businesses.
It comes with a bunch of features that help you manage your sales pipeline effectively. From contacting customers to sending quotes and scheduling meetings, business owners can manage everything in one place.
Hubspot provides customized email templates to generate quality leads. You can track the emails and set follow-ups to stay connected with potential customers.
It also lets you schedule meetings so that you don’t miss any leads. Hubspot’s analysis and reporting help you track the performance of your sales process. The sales hub also has a payment feature to ensure frictionless and secure payments.
Popular features included in the service are:
- Social media tools
- Email tracking
- Sales email automation
- Ads Software
- Email marketing
The pricing packages are as follows:
| Package | Pricing Starts At |
| Free | $0/mo |
| Starter | $45/mo |
| Professional | $450/mo |
| Enterprise | $1,200/mo |
2. Pipeline
Pipeline CRM is another helpful platform for small and mid-sized cleaning businesses. Pipeline CRM is simple and easy to use. It provides several integration and customization tools that make the platform more effective and convenient.
It provides an email tracking feature for better communication and lead nurturing. You can customize the contact detail fields to collect the required information for future reference. It also tracks past user trends and patterns and provides sales forecasting.
With a simple dashboard, you can easily manage your and your team’s tasks and ensure a smooth workflow. The lead management feature will help you convert most of your prospects into customers.
Pipeline software offers several features to improve your sales:
- Email Campaigns and tracking
- Manage leads and deals
- Track communications
- Reports and Analytics
- Privacy and security
- Mobile apps and integration
The software provides several pricing plans.
| Plans | Pricing Starts At |
| Starter plan | $ 25/month |
| Develop | $ 33/month |
| Growth | $ 49/month |
3. Jobber
Jobber is another best CRM for cleaning businesses. It helps manage your business processes effectively. It comes with a bunch of features that make the sales process easy and ensures a satisfactory and hassle-free customer experience.
It provides a client manager feature that manages client data collected from calls, emails, and websites. You can share quotations with customers via emails and texts. It provides email automation that tracks and sends alerts for opened emails so you can schedule the follow-up.
It has an easy-to-use calendar where you can see your availability and schedule an appointment. By doing this, the system automatically sends an appointment confirmation email and payment invoice.
Jobber CRM also has a payment gateway where your customers get the payment option along with invoices. They can securely pay you via different payment modes.
It also provides built-in reports to analyze the business performance. And all this can be managed remotely using a mobile app.
Besides, Jobber CRM helps you with several features such as:
- Customer Management
- Online Booking
- Invoice and Follow Ups
- Integration
- Easy Payment
- Email Automation
- Reporting
- Mobile App
The pricing chart for Jobber:
| Plans | Pricing Starts At |
| Core | $ 49/month |
| Connecting | $ 129/month |
| Growth | $ 249/month |
4. DoTimely
DoTimely CRM is a simple platform designed specifically for service businesses like cleaning. When you start a cleaning business, DoTimely CRM can help you with scheduling and invoicing for free.
It also has a mobile app that lets you manage your appointments right from your phone. It is the best CRM for cleaning business when you have just started to thrive.
Some of the Key features included in DoTimely are:
- Appointment scheduling
- Invoicing
- Mobile Apps
- Customer experience
- Staff management
- Integrations
Pricing Plans are as follows
| Plan | Price Starts At |
| Essential | Free of cost |
| Pro | $ 15/month |
5. mHelpDesk
mhelpDesk provides unmatchable performance when it comes to expanding field service businesses. This includes features for scheduling appointments, tracking inventory, and managing costs.
Overall, mHelpDesk CRM is a great option for small-scale field service businesses looking for a powerful and affordable CRM system.
It helps companies through various features such as:
- Lead management
- Online bookings
- Scheduling and dispatch
- drag-and-drop calendars
- GPS tracking
- Customer database
6. Freshsales by Freshworks
Freshsales is a fully automated platform for enhancing the performance of sales teams. It comes with numerous features that can boost your sales without any hassle.
It provides you with a customer profile dashboard that includes all the details of your potential customers.
With its AI-powered contact score, you can prioritize leads based on their user behavior. Freshsales enables email, calls, and SMS syncing options for conversations with customers.
Moreover, it also lets you integrate social platforms like WhatsApp, Instagram, Facebook, etc., to connect and chat with potential customers and get the best out of your social media marketing efforts.
It provides simplified tables and Kanban dashboards to manage your leads and categorize them to ensure smooth workflow and automate bulk tasks like sending emails and follow-ups. The visual sales pipeline offers different views of your pipeline to improve strategy and enhance the process.
Freshsales provides email templates, quotes, and proposals with customization options so you don’t miss any potential clients. Lastly, its report dashboards provide detailed insights and measure the performance of your sales process.
Freshsales offers the following features
- Simple Dashboard
- Activity timeline and user behavior
- Email, Call, & SMS integration
- Social platform integration
- Multiple pipeline management
- Customizable email templates
- Price quotations
- Mobile App
- Third-party integrations
| Plan | Price Starts At |
| Growth | $ 15/month |
| Pro | $39/month |
| Enterprise | $69/month |
7. Blitz CRM
Blitz CRM software is preferred for janitorial businesses which aim at helping businesses manage their customer data, interactions, track deals, etc. Apart from this, it also provides features like artificial intelligence, reporting, customization, and flexibility
If you are a janitorial cleaning service provider looking for a CRM system that can help you improve your customer relationships, increase sales, and reduce costs, then Blitz Janitorial CRM is a great option. It is easy to use and offers a wide range of features that can help you grow your business.
- Meeting / Appointment Scheduling
- Email Management
- Tracking Opportunities
- Workflow Automation
- Mobile Application
- Reporting Options
For pricing details, you can visit the official website of Blitz CRM.
Summary:
CRM software makes it easy for you to handle several complex tasks, that too in a much smoother way. It serves as an inclusive solution to manage client relationships, appointments, scheduling, billing, and more.
With the help of the automation process, this software helps cleaning businesses improve efficiency, deliver better customer service, and finally grow their customer base. Hope this list of the best CRM for cleaning businesses helps you find the right one for you.
